Product Design · AI · Strategy · Systems

Designing product logic
for complex, AI-powered systems.
Not decorating interfaces.

Carlos Gobbo · Senior Product Designer

Selected work

  1. Keypoint app screens from the Keytruda physician guide

    MSD (Merck Sharp & Dohme)

    Keytruda: guiding physicians through treatment decisions with clarity and precision.

    Up to 30% less time to find drug information

    Healthcare · B2B · Mobile · Regulated · 2021

  2. Rede homepage and self-service contracting flow

    Itaú Rede

    Optimizing self-service contracting flows and the merchant product ecosystem.

    15% to 40% more self-service conversion

    Fintech · B2B · Enterprise · Responsive · 2022

  3. Livelo Viagens flight search with points and money payment options

    Livelo

    Livelo Viagens: redesigning the travel booking experience with price transparency and intuitive navigation.

    Up to 15% more completed bookings

    Travel · B2C · Loyalty · Responsive · 2023

About

Portrait of Carlos Gobbo

Carlos Gobbo

Senior Product Designer

I design the logic that makes products work, from regulated flows to AI-powered features.

My work lives at the intersection of business strategy, user research, and systems architecture, in industries where getting it wrong has real consequences.

AI is built into how I work, from research synthesis to working prototypes.

Skills

AI product design
Designing AI features, prompt and agent workflows, and AI-assisted prototyping
Craft
UI systems, interaction patterns and visual precision
Research
User interviews, usability testing and data synthesis
Writing
UX copy, documentation and strategic narratives

Trajectory

  1. to present

    ExitLag

    Senior Product Designer

    Product strategy meets visual design. Designing and optimizing user journeys across desktop and embedded environments, leading usability testing and collaborating with engineers, PMs, and hardware teams.

    Gaming · Desktop · Cross-platform · React

  2. to

    Livelo · via Môre

    Senior Product Designer

    Redesigning the travel booking experience: hotel search, car rental, and flight journeys. Designing the entire flow for purchases with points or money on a robust travel planning project.

    Travel · Loyalty · B2C · Design Leadership

  3. to

    Itaú Rede · via Môre

    Senior Product Designer

    Responsible for the homepage area of Rede's website, working on the digital acquisition journey and lead generation for a fully digital acquisition flow at enterprise scale.

    Fintech · B2B · Enterprise · Acquisition

  4. to

    MSD & DASA · via Môre

    Senior Product Designer

    Healthcare design across pharma and diagnostics. Created the Keypoint app for MSD connecting health professionals, and evolved the Nav Pro app at DASA to improve cancer patient routines.

    Healthcare · Pharma · B2B · Discovery

  5. to

    ALFASOFT

    Mid-level Product Designer

    Built 15+ web and mobile products across healthcare, education, and IT in Lisbon. Worked directly with developers and customers on requirements analysis, scope definitions, and interface design.

    Multi-vertical · Web & Mobile · Lisbon

  6. to

    Advise Brasil

    Product Designer

    Innovation and New Products department. UX and UI design, user interviews, usability testing, Design System ownership, and front-end collaboration to keep product consistency.

    Innovation · Design System · UX Research

  7. to

    Early career

    UX/UI Designer and Sales

    Where it all started. Interface design at Gempe, inbound marketing at Forlogic Software, and a commercial internship at Itaú Unibanco. That built the foundation of customer empathy and business thinking.

    Foundation · Mobile UI · Sales

What I don't do

  1. UI decoration without strategic foundation.

  2. Design systems built for aesthetics instead of product logic.

  3. Process theater. Workshops for the sake of workshops.

  4. Portfolio-driven design. I optimize for outcomes, not screenshots.

Contact

Get in touch.

Have a product or AI challenge, or want to collaborate? Let's talk.

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